mr james kelley

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James Kelley

• 5. Dezember 2022 22:20

I just got charged $129.99 from my checking account.  I checked on line and it said I was subscribed in 2021 to 2025.   Wha is going on.  Do I have subscription or not.  I also paid an additional cost at your reduced rate.I do not know what is going on.  Please advise....

Ja 0 Nein

• 

  pascha45

  • 28. Dezember 2022 17:50

  Hello James,

  You are writing here in a public forum, we do not have access to your customer account.

  Please log in to your customer account with your access data to your license and describe your request with precise information: with exact data and exact designation of your license, with reference number and term.
  With the information provided to us, we cannot classify your request. 

  Please contact the support, not here in the public community. We do not process any licence questions here, we are not authorized to do so and have no access data. Thank you for your understanding.

  Many greetings

  Ja 0 Nein

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