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    pascha45

    Hello Athanasio

    You are writing here in the Avira Community, a public forum. Unfortunately, we do not have access to your account or your installation.
    Questions about the license or your installation can only be answered by the support. From there, you can access your customer account and your purchased license, which we cannot see.
    Premium customers with a valid license and correct registration can contact the support team directly from the customer account under "SUPPORT".
    Based on your subscription documents, you will receive instructions from the support team regarding your questions about the installation. Questions about the license and installation can be exchanged with you via email in accordance with GDPR. Thank you for your understanding.

    Best regards and have a nice weekend

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