Avira Prime is not scanning emails
Abgeschlossen
Have had subscription for about a year and yet always get the message that airmail and USB are not being scanned because I do not have Prime.
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Hello Laura,
You are writing here in the Avira Community, a publicly accessible forum. We do not have access to your Avira customer account or your installation.
You have already contacted support and have had a ticket created to clarify your issue. You will receive further information from the support team in your requested ticket in compliance with GDPR. Thank you for your understanding.Best regards
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