Where is my refund? I cancelled shortly after purchasing the antivirus because I could not download it. My cancelation was never acknowledged. I coninue to get emails, but nothing about my cancelation. Why? How about a phone number?
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Hello Mary,
Well as this is a user2user board we haven't access to your data.
So as you've purchased it online you can log in into your Avira account and click on the left side on "Support". There you'll find a way to get in touch.
Best,
Arthur Lukas Huptas
Avira Community Manager
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I did not request coverage. I was charged twice in one day. I can't cancel because support runs me in circles. I will give you 7 working business days to refund and cancel whatever you've locked me into There is no support anywhere on your site that does anything.
My name is Raina James
5204 old us 421
Yadkinville, NC 27055
CC: BBB OF CENTRAL AND NORTHWEST
NORTH CAROLINA
CC: Michael Wells Attorney of Law
Winston Salem, North Carolina
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