Wir sind hier um Ihnen zu helfen

Phantom VPN Pro license cannot be restored in apple store

Abgeschlossen

Kommentare

5 Kommentare

  • Avatar
    Dominik Klesel

    Hello,

    our developers have made changes in the backend today that should fix the problem.
    Please restart the system once, then VPN should appear again in the Pro version.
     
    Best,

    Dominik Klesel

    Avira Customer Service Engineer

    0
    Aktionen für Kommentare Permalink
  • Avatar
    Avira Customer

    Hi Dominik, Thanks for the response. Unfortunately I still experience the same problem, namely the purchase cannot be restored for MacOS. Can you please advise on a step-by-step solution? 

    I have reinstalled the app, restarted the laptop but nothing helps.

     

    1
    Aktionen für Kommentare Permalink
  • Avatar
    Flying flute

    Absolutely the same thing!

    0
    Aktionen für Kommentare Permalink
  • Avatar
    Dominik Klesel

    Hello,

    I will check your issue intern again and answer you back in this case when I have further information

    Best,

    Dominik Klesel

    Avira Customer Service Engineer

    0
    Aktionen für Kommentare Permalink
  • Avatar
    Dominik Klesel

    Hello,

    Unfortunately, we need some additional information, which we can´t request on this public channel. Could you please write to us via facebook messenger and refer to this community post? 

    Thanks.

    Best,

    Dominik Klesel

    Avira Customer Service Engineer

    0
    Aktionen für Kommentare Permalink

Post ist für Kommentare geschlossen.