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"connection encryption not available"

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    Dominik Klesel

    Hello gklazar,

    can you attach a screenshot of the error message here in the comment?
    Of course, we don´t have stopped offering the service.

    Best,

    Dominik Klesel

    Avira Customer Service Engineer

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    gklazar

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    Dominik Klesel

    Hello gklazar,

    please check your system, if you have installed another VPN, or if there are leftovers from an older VPN installation.
    If yes please uninstall/delete them.

    After that please perform an uninstallation, restart your system and install the VPN again.

    Best,

    Dominik Klesel

    Avira Customer Service Engineer

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