VPN connects but at low 70MB
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I have a paid VPN account and have enjoyed watching movies etc. For the past two months the connection is so slow, 70 MB, that I cannot watch anything. Your tech support is really lousy. I am paying for VPN and I cannot use it.
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Hello Judy,
It always depends on the server location you choose and the stability of your connection.
Yes VPN does take away a bit of your connections speed but it shouldn't be too noticeable.
Also I am pretty sure that 70 MB is still enough to watch everything even in 4K.
Maybe you can submit your ticket number so I can check on what was already done by our support.
Thank you and merry Christmas from Germany.
Best,
Dominik Kowalski
Customer Service Engineer
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