no internet connection detected by Avira Program for updates using windows8.1

Denise Radford

• 19. April 2020 03:45

Ja 0 Nein

• 

  pascha45

  • 19. April 2020 08:22

  Hello

  Have you ever done a repair or new installation to make sure that the installation is correct?

  https://support.avira.com/hc/en-us/articles/360000746709-How-do-I-repair-my-Avira-Antivirus- 

  https://support.avira.com/hc/en-us/articles/360002858514-How-do-I-perform-a-manual-reinstallation-of-my-Avira-product- 

  If the behavior is still the same, please contact the support team from the customer account:
  https://my.avira.com  left side -⇒ SUPPORT

  From there further technical checks can be carried out which are not available to us here.
  Here - the community - is an user2user forum, publicly accessible for everyone. Personal data may not be questioned here - data protection DSGVO.

  If questions should arise elsewhere, we would be happy to welcome you here again.

  Many greetings and a nice Sunday

  Ja 0 Nein

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