You are Protected Status not showing

Permanently deleted user

• 14. Juli 2020 09:36

I just purchased Avira Pro for android but after scanning the blue tick and status indicating that you are protected are not showing. This app does not have any ignored issues.

Ja 0 Nein

• 

  Dominik Kowalski

  • 15. Juli 2020 11:15

  Hello Ankit,

  I am sorry but for me it is not clear what exactly you are talking about.

  As far as I can understand you don't receive a confirmation that your system is protected after using the SmartScan.

  Please send us a screenshot of the apps interface and describe the issue in detail.

  Also make sure that you are logged in correctly on your Android device:

  https://support.avira.com/hc/en-us/articles/360002883114-How-do-I-install-and-register-Avira-Antivirus-Security-Pro-for-Android-

   

  Thank you and best,

  Dominik Kowalski

  Customer Service Engineer

  Ja 0 Nein

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