Cannot enable connection encryption even after a full uninstall and reboot why? MAC OS Catalina - no password prompt

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Permanently deleted user

• 12. August 2020 10:27

I followed all steps to uninstall AVIRA, even ran the uninstaller script.

Rebooted and reinstalled Avira but same issue. 

I never got prompted to enter MAC password to enable the Connection encryption nor saw anything regarding neagent which I fail to see on your knowledgebase.

Yes I checked security and privacy, Avira has full disk access.

What is wrong?

MAC OS 10.15.6 all up to date. 

Ja 0 Nein

• 

  Lukas Huptas

  • 26. August 2020 12:31

  Well, we're a bit confused and cannot follow your explications. 

  If you want to uninstall Avira via Terminal command, please use this one:

  sudo /Applications/Utilities/Avira-Uninstall.app/Contents/MacOS/Avira-Uninstall

  Please see if this removes all components. If not, download and install Avira again. Afterward, run the uninstallation again.

  Best,

  Arthur Lukas Huptas

  Avira Community Manager

  Ja 0 Nein

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