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    Toni Ruch

    Hello Antonis,

    could you please tell me on which device you are using Phantom VPN and which version number you are using? 

    Best,
    Toni
    Avira Community Manager

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    glenn bishop

    I have the same issue. Phantom VPN worked for about a day, the next day I noted that I had no wifi even though under iPhone system settings it showed that still I had wifi connected. The VPN 'toggle switch' in System Settings was continually trying to connect unsuccessfully. I finally had to remove the Avira App, and reset my wifi connection on the iPhone - Forget this network and then add back in...along with a couple of reboots.

    iPhone XR, IOS 14.2. I had just purchased Avira Prime.

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    Lukas Huptas

    Hello Glenn,

    Which version do you use exactly?

    If you're using the bundled Avira Security for iOS app, please try to use the Avira Phantom VPN stand-alone app to see, if this issue still persists.

    Note: You don't need to subscribe again, just log in with your Avira Prime credentials.

    Best,

    Lukas Huptas

    Avira Community Manager

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  • Avatar
    charity.ngobeni Ngobeni

    hello

    I also have a similar problem. I am using avira phantom pro. The internet goes off after connecting. Its been working fine all along, but i dont know what might be the issue now. please assit.

    Charity

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