Can't delete items in quarantine

Permanently deleted user

• 22. Oktober 2020 00:21

Ever since I installed Catalina, I can no longer delete items in quarantine. I see I wasn't the 1st to post the same problem but obviously Avira has not fixed it yet. How do I delete these items and should I. Other posts have mentioned Avira quarantining many legitimate files since installing Catalina, how do I know if my files are really infected and need to be deleted?

Ja 0 Nein

• 

  Hendrik Maier

  • 26. Oktober 2020 08:15

  Hello Taryn,
  
  here you can find out how to submit suspicious files to us:
  https://support.avira.com/hc/en-us/articles/360001163189-How-do-I-submit-suspicious-files-and-URLs-to-Avira-Virus-Lab-

  In general it is not a problem keeping files in the quarantine since they can't do any harm there.
  
  Best regards
  Hendrik

  Ja 0 Nein

Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.