My password disappeared as I was opening my Password Manager

Abgeschlossen

Sasha Birgit Robenek

• 12. Dezember 2020 18:38

Hi,

5 hours ago I opened the Password Manager and one second all of my 178 Password were shown, the next only 28 were left. However I hadn't openen any of them just opening the programm. 

My god if this happens to a password manager it doesn't fill me with trust. This is a no go.

Has anyone had the same Error? If so, is there a solution.

Rgds

S.

Ja 0 Nein

• 

  Lukas Huptas

  • 18. Dezember 2020 10:50

  Hi,

  Well, this sounds like a syncing behavior. If you've deleted some passwords at another synced device these will be deleted at the other one as well. Due to a delay in displaying these changes your observation can be seen like this.

  Best,

  Lukas Huptas

  Avira Community Manager

  Ja 0 Nein
• 

  Sasha Birgit Robenek

  • 18. Dezember 2020 13:52

  Hi,

  nope, no deletion of any synced device. 

  The data was not recovered and I had to deactivate an older back up in order to have my passwords back. :-(

  The syncing behaviour should therefore be optimized as the content of a password manager is precious. Furthermore one gets worried if these basic requirements (keeping ones password save) are not meet. 

  Rgds

  Sasha

   

  Ja 0 Nein

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