Windows 10 drivers crash by Avira
my windows 10 pc crashed and stopped working after drivers updates by Avira software. The clock and splash screen show, but keyboard and mouse don't respond and I cannot access my computer. I uninstalled last update from bios setting. Still nothing. I am using tablet to write this. Dec 11, 2020.
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Hello Michael,
We are sorry that you are having problems with the driver updates.
Unfortunately, it is not possible to edit this in this forum.To determine the cause of the crash after installing the driver updates, more detailed information and further investigations are required.
The community is a publicly accessible forum, personal data may not and cannot be processed here - Data protection GDPR.
Further investigations - to which we have no access here - can be initiated by the support team.
We can forward your technical problem to the support team for clarification. To complete this, we need your consent so that the support team can contact you by e-mail to exchange the necessary data in accordance with the data protection regulations.Thank you for your understanding. We are waiting for your feedback.
Best wishes and a peaceful pre-Christmas time
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Hello Michael,
Great! This feedback is very pleasing, nice to see everything working again after the system restore. Thank you very much for this information.
Unfortunately, you replied in a "noreply" email which is for information only. It's just a notification that a new comment has been received on your post. This is also advised not to reply with this notification email, see:
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Please do not reply to this message. Email replies do not update the content in the Help Centre."
Thank you for your understanding.If anything is still unclear, please let us know, and we will be happy to help.
Best wishes and a peaceful pre-Christmas time
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