Avira quarantined my web browser and I can't see the quarantine files
The issue happened when I downloaded some .zip file about animated start button icon.
Avira detected something and shut down my browser and started scanning. I clicked to open my browser again, and it worked. I entered another website to download the .zip file elsewhere while the previous scan was not over yet. Avira detected something again,shut down the browser and opened another small "luke" scanning window. Afterwards, I tried to open my dissenter browser, but it said that the shortcut leads to nowwhere. I don't know if it's detrimental, but I installed dissenter browser again in the hope that this way it will somehow fix issues, but the installer didn't even prompt to fix any files or anything. Just a clean install procedure. I think at that point avira just mistakenly put my whole browser into quarantine and I can't see the quarantine files (security > quarantine tab is empty). But I can see files at
C:\ProgramData\Avira\Antivirus\INFECTED
with a timestamp right around when the issue happened. I have 2.7 gb worth of quarantine files. I really need my browser back because it contained bookmarks and tabs and extensions and passwords that I have been gathering for years.
How can I view my quarantine files and restore them ?
Thanks in advance.
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I guess I'll have to talk to myself to get help.
I have fixed my issue by myself.Solution:
In order to view the .qua files, I had to copy them to a flash drive. Then, I transferred the .qua files to the INFECTED folder of an old version of avira that is on my old laptop. My old laptop had no problems viewing the browser files and restore them.
If it helped someone, can someone help me how to restore my dissenter passwords ? I have the "login" file, but when I view it with sqlite, I see the usernames, but the passwords are hidden (blob).
I think the solution is here:
https://www.zetetic.net/sqlcipher/sqlcipher-api/#sqlcipher_export
But I have no idea where to paste the following code:$ ./sqlcipher encrypted.db sqlite> PRAGMA key = 'testkey'; sqlite> ATTACH DATABASE 'plaintext.db' AS plaintext KEY ''; -- empty key will disable encryption sqlite> SELECT sqlcipher_export('plaintext'); sqlite> DETACH DATABASE plaintext;Can anyone help ?
Thanks in advance.0 -
Turns out, only the older laptop didn't show the passwords. When I simply run the browser via my current laptop, I get to see the passwords. Maybe every computer has its own database encryption or something like that of which I have absolutely no idea what I am talking about. Long story short, problem solved.
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I don't know how to find my posts in my avira account, so I had to google to find my post.
After one day of using my restored browser, avira quarantined my browser again. This time I haven't downloaded anything. Who knows. This time, I managed to restore the browser In a relatively easier way by transferring the .qua files in windows safe mode and viewing them with....some other avira executable....Why the hell there are 2 avira executables with completely different menu functions ??? The other executable is only accessible, as far as I know, from control panel -> system and security -> avira anti virus. And I only accidentally found it while doing something else. Almost hidden from the user. And...why the hell nobody told me to try to view the quarantine files from the other avira executable ??? Not being able to view the quarantine files on one of the executables is a major bug. And having 2 executables is a VERY poor program design, considering that one of the executables is missing most of the most important features and functions. And by the way, the more functional executable still works worse than the older version of avira on my old laptop. Instead of being on one page, the file viewing is divided to 226 pages. Every next page takes forever to load. Also, many functions are also missing.
7 days had passed. No answers. Is anyone from avira staff members sees these posts or ???
Avira, hello ???0 -
"My activities" option only showed up AFTER I made a reply....
WOW, avira. Your franchise is INFESTED with bugs. Everywhere.0 -
Hi Daniel Kolev，I meet the similar problem. My problem is quarantine is empty. I want to restore it...
Do you have any advice ,very thanks!
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