What's with "Close Chrome (web browser) to fix detected issues?

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David Harrington

• 28. Dezember 2020 19:31

After running Avira Prime, I get a list of issue to be fixed. I'm told to close Chrome in order to proceed with a "Skip" button to click which I presumed meant I could skip doing this with resuting incomplete resolution of issues. But I closed Chrome and there was no way I could see to proceed without clicking the "Skip" button so I can't figure out what is going on. Since Avira seemingly did not detect my closing Chrome, did it make any difference that I did since I had to click "Skip" regardless. Doesn't inspire confidence that anything is happening logically or effectively. Any idea what is going on here?

Ja 0 Nein

• 

  Lukas Huptas

  • 13. Januar 2021 10:23

  Hello David,

  Well, sadly it's difficult to understand your request in detail. But we highly recommend running a new Avira Smart Scan with a closed browser to gain access to all issues.

  Best,

  Lukas Huptas

  Avira Community Manager

  Ja 0 Nein

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