Avira Full scan stops unexpectedly without any message or report

Permanently deleted user

• 1. Februar 2021 14:15

It's like i have tried the full scan multiple times but it stops like after 1 hour without any message or report. This is really frustrating and by the way i am using windows 10 pro version 20h2.

With hopes anyone can provide a solution to that.

Ja 0 Nein

• 

  pascha45

  • 1. Februar 2021 15:01

  Hello Loco,

  Unfortunately, you did not tell us which Avira version you are using.

  To be sure that the scan went through you could try to find entries under

  C:\ProgramData\Avira\Antivirus\LOGFILES

  ⇒ AVSCAN (entries by date)

  Please make sure that all files and folders can be displayed.
  https://support.avira.com/hc/en-us/articles/360000746525-Why-do-I-not-see-all-my-files-and-folders- 

  After a scan, the scan reports should be inserted there under LOGFILES ⇒ AVSCAN.
  If something is still unclear, please let us know, we are happy to help.

  Kind regards

  Ja 0 Nein

Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.