Deleting Attachments

Beantwortet

Kobus Gieselbach

• 26. Januar 2021 12:35

Avira is deleting my Proof Of Payments emailed from my bank meant for my creditors .

Ja 0 Nein

• 

  pascha45

  • 26. Januar 2021 18:55

  Hello Kobus,

  Could you please be so kind as to describe your problem in more detail? Without a more detailed description, we cannot understand how Avira deletes emailed proofs of payment.

  • Which operating system is installed, current with all updates?
  • Which Avira version, Free or Pro?
  • Please describe exactly the deletion process.
  • What have you done to correct the error so far, exact description?

  Premium customers with a valid license can contact the support team directly:
  https://my.avira.com/en/dashboard/subscriptions/tabs/plans 
  or
  https://support.avira.com/hc/en-us    scroll down to Contact Avira

  With the answers and precise descriptions, we will be happy to provide you with specific information. Thank you for your understanding.

  Kind regards

  Ja 0 Nein

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