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    pascha45

    Hello Weam,

    We can't tell you why your subscription is switched off.
    To help with your question, more information is needed.

    • Which OS is installed?
    • Which Avira licence is it? (Free or Pro and exact version)
    • What is stored in your customer account?
    • Is the license stored under ABOS?
    • Where did you purchase the license? (Avira online shop or retailer)
    • Do you get error messages? (screenshots please)

    With the answers and precise information we will try to answer with concrete details.
    Thank you for your understanding.

    Many greetings

    0

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