Avira UI not open

Beantwortet

Permanently deleted user

• 11. März 2021 16:25

Hi, I've got issues with existing Free Avira: Avira User Interface (UI) not showing up and in Taskbar not displayed either (in Win settings/Taskbar icons, Avira is ON, no icon displayed).

Avira services are running and set "Automatic": Avira Service Host, Avira Updater Service, Avira Optimizer Host, Avira Phantom VPN, Avira Protected Service, Avira Real-Time Protection, Avira Scheduler, Avira Security.

I've also performed initially a clean uninstall and used the "avira_registry_cleaner_en.exe" in Safe Mode and removed all the registries prion a new installation. After installation a first scan was performed and results displayed. After closing it, no change to got it back !

When selecting Avira + Open a running blue circle is displayed for 3-4 sec then ... nothing happens. Any suggestion  ?

Ja 0 Nein

• 

  pascha45

  • 14. März 2021 20:39

  Hello RB,

  Unfortunately, you have not provided any information about your installed operating system (version and current with all updates?).

  We do not have access to your customer account here in the publicly accessible forum. It is strange that even according to the manual reinstallation there was no change in the behaviour:
  How do I perform a manual reinstallation of my Avira product? – Official Avira Support | Knowledgebase & Customer Support | Avira

  With the answer, we will be happy to try to help you with the installation.

  Many greetings and have a nice Sunday evening

  Ja 0 Nein
• 

  Permanently deleted user

  • 15. März 2021 00:50

  Sorry, it's a Dell desktop with Windows 10, last updated 2 weeks ago.

  Ja 0 Nein

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