manage your license
Beantwortet
I am trying to download the ssl certificate for my new webpage and I get the following message:
‘your product no longer accepts manual key file installation. Go to my.avira.com to manage your license,'
How do I do this so I can open the attachment
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Hello Christine,
It might help if you log in again to the Avira customer account with your access data, i.e. the email address with which you purchased the licence and the password you chose. Every subscription purchased in the Avira Online Shop is assigned to a customer account, which is always assigned to the e-mail address used for the purchase.
Activate your Avira license – Official Avira Support | Knowledgebase & Customer Support | Avira
Questions about your license or about Avira payment processing can only be handled by the support team via your customer account by email in accordance with Data protection GDPR. Thank you for your understanding.
- https://my.avira.com/en/dashboard/support/tabs/support
- or
- https://support.avira.com/hc/en-us scroll down to Contact Avira
If anything is still unclear, please let us know, and we will be happy to help.
Many greetings and a nice weekend
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The file is private_key.key. How can i open it? so It can be installed. or how do i temporarily disable avira so I can install it?
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Hello Christine,
You have neither provided information about your Avira licence nor about your installed OS. These are absolutely necessary for problem-solving.
Here is some information about the ssl message:
Why do I get an SSL error message when activating my Avira product? – Official Avira Support | Knowledgebase & Customer Support | AviraTo deactivate Avira temporarily:
Right-click on the Avira icon in the taskbar:
⇒ Activate real-time protection.
⇒ Remove the tick in the boxDon't forget to activate it again afterwards.
Many greetings and a nice Sunday
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