Submit form does not work
Beantwortet-
Hello Florian,
We have not received any further messages about your problem here. It's been 3 days, is it still there?
It would be helpful if you could give us feedback. Thank you for your information.
If anything is still unclear, please let us know, and we will be happy to help.Best regards
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Hi, thank you for your response.
Yes, the problem is still there. Clicking on any of the buttons does nothing. Does it do anything for you?0 -
Hello Florian,
Thank you very much for your feedback.
Here is another request for the Avira Virus Lab.
Maybe it will work with the instructions.
We were not aware of your error. We hope it works for you.Many greetings
-1 -
Hi, I opened exactly the link from that page:
https://www.avira.com/en/analysis/submit?utm_source=CS&utm_medium=KB
Can you click on any of the buttons to upload a file on that page? I can’t.0 -
I have the same problem, nothing happens when I click the "Browse Files" button. Tried Chrome, Edge, and Firefox.
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Hello - Thank you for pointing this issue.
We've identified an unspecific error which forced that in some cases the upload dialog isn't able to be shown. So, our web dev team is already investigating this behavior and providing an update as soon as possible. Could be just a matter of minutes.
As soon as this issue is fixed I'll be back here.
Please note, that the submitting URLs page is working properly and don't have any issues.
Best,
Lukas Huptas
Avira Community Manager
1 -
Hi Lukas,
hurray! It works again.
Thank you for your help.
0
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