100% disk usage

Abgeschlossen

Bill Manville

• 12. März 2021 09:34

Since installing Avira my computer has been running at 100% disk usage, 95% memory and around 60% CPU - for almost 24 hours.  It makes it very time-consuming to do anything.  Any suggestions before I give up and de-install it. 

Background:
Windows 10 laptop, one hard disk, one network drive, dropbox, OneDrive, BT cloud.
I deactivted Avira a while ago because it was picking up false positives on the application I develop and quarantining each version from multiple locations.  
I reverted to Windows Defender.
Yesterday I reinstalled Avira in the hope that it had a more accurate sensor for the supposed virus

Ja 0 Nein

• 

  Lukas Huptas

  • 17. März 2021 09:30

  Hello Bill,

  Well, this sounds strange. Could you be so kind and provide these details at least:

  • Your current hardware setup (RAM, CPU, e.g.)
  • Details about your installed Avira version

  Best,

  Lukas Huptas

  Avira Community Manager

  Ja 0 Nein
• 

  Bill Manville

  • 17. März 2021 09:51

  Thanks for the response.
  I de-activated Avira because it was a major contributor to the high resource usage.
  But the problem persisted so Avira was not the sole cause.
  The issue seems to have been caused by a recent Windows update to version 1909 which was incompatible with other software on my machine. 
  Once I had updated the BIOS and drivers and installed some additional Windows updates and stopped all unnecessary startup programs the problem was resolved.
  In the meantime I switched to TotalAV which has lower resource usage than Avira

  Bill

  Ja 0 Nein
• 

  Lukas Huptas

  • 17. März 2021 10:33

  Thank you for getting back to us.

  Maybe we'll see you again one day.

  Have a nice day ahead.

  Best,

  Lukas Huptas

  Avira Community Manager

  Ja 0 Nein

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