Avira constantly detecting 'Threat" from Outlook

Beantwortet

Permanently deleted user

• 26. März 2021 18:05

Hello,  hope you can help.

 

I just switched over from the Apple Mail app on my Mac (Big Sur) to Outlook, and now Avira keeps popping up an alert that it has quarantined a 'Threat' all the time.

 

Looking at the quarantine log (attached), it says that the Threat Name is "JS/Pegel.2289" but I can't find any mention of that on the internet anywhere.

Is this a legitimate malware/virus threat or is Avira mistaking something in Outlook for one?

And is there a way to tell Avira to stop 'detecting' this from Outlook?

 

Thanks, Matt

Ja 0 Nein

• 

  pascha45

  • 26. März 2021 20:10

  Hello Matt,

  Below you will find instructions on how to check files again:

  How do I submit suspicious files and URLs to Avira Virus Lab? – Official Avira Support | Knowledgebase & Customer Support | Avira

  Here you will find instructions on how to make scan settings:

  How do I perform a "custom scan" with Avira Antivirus for Mac? – Official Avira Support | Knowledgebase & Customer Support | Avira

  If the behaviour persists, as a user of Avira Premium products you can always create a ticket via the support page: https://my.avira.com/en/dashboard/support/tabs/support  The support team can check your installation, which we do not have access to here. In addition, all information can be exchanged via email in accordance with GDPR. The community is a publicly accessible forum,Correspondence takes place in the forum.

  If anything is still unclear, please let us know, and we will be happy to help.

  Many greetings and have a nice weekend.

  Ja 0 Nein

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