Avira Security Refund

Abgeschlossen

Permanently deleted user

• 4. Mai 2021 15:56

I wrote yesterday about receiving a refund but I guess I was misunderstood.  I tried to explain I was not aware that the  software was automatically charged to my bank account.  I do not used Avira and as far as I can recall(starting Slight Alzeimer) I did not use it.  I would appreciate a refund if it is possible.  Thank you 

 Maurice Ledoux

 

 

 

Ja 0 Nein

• 

  pascha45

  • 4. Mai 2021 17:13

  Hello Maurice,

  Hello Maurice,

  You had contact with the support yesterday, there you wrote that you did not know that it could be an automatic renewal that you did not use and that you now want to end.

  We have no way to address your concerns here, we have no contact with your account. We are a public forum, but your request must be handled through your account. You will receive further information from the support team. Please do not worry, we will also take care of your request so that it will be dealt with according to your wishes.

  The support team will contact you by e-mail for further clarification.
  If anything is still unclear, please let us know, and we will be happy to help.

  Many greetings and stay healthy

  Ja 0 Nein

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