Problem with paying for a license.

Abgeschlossen

Дмитрий Зайцев

• 21. Juni 2021 09:02

Hello. I don't have any active licenses, but today I have been charged the cost of a Prime subscription. I didn't subscribe, please return the money and delete all my subscriptions! I also can't find the settings in my account to remove the bank card from the settings. Delete my payment details!

I can not write to the support service, writes "as a user without a license, you do not have the right to contact the support service". Please urgently resolve my question.

Sincerely, Dmitry Zaitsev.

Ja 0 Nein

• 

  pascha45

  • 27. Juni 2021 17:10

  Hello Dmitry Zaitsev,

  We have just seen that you have also contacted the support team, have already created a ticket there and have also received an answer.
  You will receive further information in your ticket. Thank you for your understanding.

  Many greetings and a nice Sunday evening

  Ja 0 Nein

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