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avira security pro for mobile

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    pascha45

    Hello Sergio,

    With all due goodwill, your information is confusing.
    What was checked with which programme? How should we put your settings in order? You write that you bought the license at Google Play.

    You are writing here in the Avira Community, a publicly accessible forum. Personal data can neither be questioned nor processed here according to the Data protection GDPR. Questions about your license or payment processing can unfortunately only be handled by the support team via your customer account by email in accordance with the GDPR.

    You told me there is a new subscription til september but it is a mistake!!!!!!!!!

    As for what you were told about the new subscription, it would make sense to contact the person you spoke to. This information cannot have been provided by the community. We do not have any contract documents from you, and unfortunately, we do not have access to your customer account. Thank you for your understanding.

    Many greetings and have a nice weekend.

    0

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