Avira Phantom Pro Can’t Access Certain Site

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Permanently deleted user

• 18. August 2021 00:47

Hi, I am using a Phantom Pro and been using it smoothly since day 1 but it’s been three days and couldn’t access Fastpeoplesearch and gets an error 1020 for some reason. I’m not sure if there has been technical issues right at this moment. I hope someone can address my concern. Thank you

Ja 0 Nein

• 

  pascha45

  • 18. August 2021 07:50

  Hi Denisse,

  Customers of the Premium products with a valid license can contact the support team directly:

  • https://my.avira.com/en/dashboard/support/tabs/support
  • Or
  • https://support.avira.com/hc/en-us    scroll down to Contact Avira

  Here the community has no access to your customer data or your installation, we are a public forum. Personal data may not be processed here according to the GDPR.
  Questions about your installation can only be answered by the support team via your customer account by email in accordance with the GDPR.
  Unfortunately, we do not have access to your account.

  The support team can check your installation if the problem is due to your access. Thank you for your understanding.

  If anything is still unclear, please let us know, and we will be happy to help.

  Best regards

  Ja 0 Nein

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