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Crypto pending payout vanishes

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6 Kommentare

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    pascha45

    Hello Sean,

    We cannot comment on this matter here in a publicly accessible community.
    In this forum, personal data may neither be questioned nor processed here in accordance with the GDPR.
    Unfortunately, questions regarding your payment processing can only be processed by the support team via your customer account by e-mail in accordance with the GDPR.

    Premium customers with a valid license can contact the support team directly:

     

    There you can post your screenshot via email.

    We regret that we cannot be of further assistance from this publicly community.

    Kind regards

    0
  • Avatar
    pascha45

    Hello Sean,

    You are welcome. Thank you for your feedback.

    Unfortunately, you replied with a "no-reply" email. This is a notification email that only serves to inform you about a new comment in your post.
    The "no-reply" e-mails are deleted immediately and unfortunately cannot be read in the post. This will also be pointed out in the e-mail.
    Please only insert answers or questions in the fields provided so that your post can be read, as e-mails cannot be posted here in the forum. Thank you for your understanding.

    If something is still unclear, please let us know, you know the way to us.

    Many greetings

    0
  • Avatar
    Travis Fisher

    Same issue here.

    0
  • Avatar
    pascha45

    Hello Travis,

    You write: The same problem here.

    Was this post about the same problem helpful to you?

    Here you can find instructions for Dashboard:

    Dashboard – Official Avira Support | Knowledgebase & Customer Support | Avira

    If anything is still unclear, please let us know, we'll be happy to help.

    Many greetings and have a nice weekend

    Note: We have just seen that you have also contacted the support and have already created a ticket there.

    0
  • Avatar
    Travis Fisher

    It did not help. The Pending Payout has still not returned to where it was. It only shows "Payout Frequency"

    -1
  • Avatar
    joe pagano

    so i been running the crypto miner until it was ready to payout. It has you sign into your coinbase account which leaves the transaction address blank. it sent the money to a green plus sign. do the payouts take a few days to go through? what am I missing here? the only way to send the transaction is to successfully sign in to your coinbase account so I know the problem isnt on my end. I picked matic for my payout just in case there would be a gas fee.

    0

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