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Bjørn-K Johansen

• 24. September 2021 10:50

Hey I havone lisence and pay for two first august29 and so again september 23, that must be wrong I think

Ja 0 Nein

• 

  pascha45

  • 24. September 2021 11:41

  Hello Bjørn-K,

  Please log in to your Avira customer account, under
  https://my.avira.com/en/dashboard/subscriptions/tabs/plans your subscriptions are displayed.
  Log in with the email address that was used to order the license.

  Each subscription purchased in the Avira online shop is assigned to a customer account, which is always assigned to the email address used for the purchase and is automatically activated under this email address.

  Here the Community is a publicly accessible forum, personal data may neither be questioned nor processed here in accordance with the General Data Protection Regulation. Questions about your license or payment processing can unfortunately only be handled by the support team via your customer account by e-mail in accordance with the GDPR. We do not have access to your customer account here. Thank you for your understanding.

  Under https://my.avira.com/en/dashboard/support/tabs/support
  you can contact the support team directly.

  If anything is still unclear, please let us know, and we will be happy to help.

  Many greetings and have a nice weekend

  Ja 0 Nein

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