authentication

Beantwortet

William Laurie

• 26. September 2021 09:20

I have had several emails requesting authentication for 295428248.  I have tried to complete the process but just seem to go round in circles, please advise me what to do

Ja 0 Nein

• 

  pascha45

  • 26. September 2021 11:09

  Hello William,

  It would be very helpful for us if we were provided with clear information. Unfortunately, we cannot get a picture of the context in which authentication is required. Is it in the context of an order and the payment process? See:
  European Payment Services Directive2 (PSD2) and the new Strong Customer Authentication (SCA) policy. – Official Avira Support | Knowledgebase & Customer Support | Avira

  Or is it the request when logging into your Avira customer account, when multiple email addresses are stored in the customer account, to verify the address?

  We are a public forum and do not have access to your customer account.
  With precise information, we will be pleased to try to help you with your request with concrete details. Thank you for your understanding.

  Many greetings and have a nice Sunday

  Ja 0 Nein

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