activate avira prime

Beantwortet

Ton de Reijke

• 6. Oktober 2021 18:37

Sept, 9,2021 I purchased for one year. I got an email stating I paid and the system is operational.

My reference number is 293xxxxxx.

When I want to repair 5the system I have to purchase again Prime.

Pls tell me what to do with my 25 symbols

Ton de Reijke

 

Ja 0 Nein

• 

  pascha45

  • 12. Oktober 2021 07:32

  Hello Ton,

  We have removed your reference number for your safety.
  
  Below, you will find instructions on how to install your version of Prime:
  How do I purchase and install Avira Prime on cross-platforms? – Official Avira Support | Knowledgebase & Customer Support | Avira

  Did you follow these instructions?

  You have also contacted the support team, created a ticket there and received an answer and instructions. We do not have access to your customer account here, we are a publicly accessible forum. Therefore, we would recommend that you continue to stay in contact with the support team, follow the instructions they recommend and where you can exchange your questions about your installation via email in accordance with GDPR. Thank you for your understanding.
  If anything is still unclear, please let us know, and we will be happy to help.

  Best regards

  Ja 0 Nein

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