Forgot email address

Beantwortet

Permanently deleted user

• 9. November 2021 07:53

Hi can you help. I forgot my email address and I already subscribe for 1 year.

Please advice.

Ja 0 Nein

• 

  pascha45

  • 9. November 2021 10:06

  Hello Farhanah,

  Without more details about your license, it is difficult to help you find your subscription.
  To find a license, it is important to know the email address with which it was ordered is important. Each subscription purchased in the Avira online store is assigned to a customer account, which is always assigned to the email address used for the purchase and is automatically activated under this email address.
  Do you have the reference number for this subscription, or is it available as a receipt with the payment/bank transfer?
  With the payment receipt and the corresponding reference number, the support team could try to help you.

  We ask for feedback, which data you have for the license.

  Best regards

  Ja 0 Nein

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