Help with new account lost

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Ada Lidia espinal hernandez

• 14. November 2021 20:00

I cannot find and activation code lsst night i signed up was half asleep paid thorught paypal for the 60 day trail downloaded on my computer to pay monthly through pay pal and now cannot find it i ahbe adifferent computer i want to install it on but do not see and email from tyou in anyone of  my email address and your custerment service contact is horrible

Ja 0 Nein

• 

  pascha45

  • 15. November 2021 07:37
  • Bearbeitet

  Hello Ada Lidia,

  We are sorry that we cannot narrow down your request.
  If you have ordered a license, please log in to your customer account with the email address you used to order the license.

  Unfortunately, we do not have access to your customer account here.

  You are writing here in a publicly accessible forum, personal data can and may not be questioned or answered in this forum according to the Data protection GDPR. Questions about your license or payment processing can unfortunately only be handled by the support team via your customer account via email in accordance with GDPR. Thank you for your understanding.

  You can reach the support team via your customer account:
  https://my.avira.com/en/dashboard/support/tabs/support

  If something is still unclear, please let us know, we are happy to help.

  Many greetings

  Note: You have already contacted the support team.

  Ja 0 Nein

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