Avira Customer Support Option

Beantwortet

Le C

• 15. November 2021 10:13

What are Avira's customer support options? 

More specifically, does Avira offer "live chat" as well as email and phone support? Or is live chat only available in certain countries?

Thanks

Ja 0 Nein

• 

  pascha45

  • 15. November 2021 12:37

  Hello Le C,

  Here is an attempt to explain the variants:

  Phone - a conversation in real time over a telephone line.

   

  Online chat - this refers to electronic communication using written text in real time, usually over the Internet.

  Live chat is a tool, usually provided by an app or platform, that can be used to contact visitors directly in real time.

   

  Email - a time-independent written conversation over the Internet.

  Here at Avira, these communication versions are offered to Premium customers with a valid license. Is this informative for you

  If something is still unclear, please let us know, we will be happy to help.

  Kind regards

  Ja 0 Nein
• 

  Sheryl Robertson

  • 26. April 2022 18:52

  Are you doing Live chat

  Ja 0 Nein

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