order nomber 281xxxxxx

Abgeschlossen

Permanently deleted user

• 28. Januar 2022 01:23

ORDER NOMBER 281xxxxxx，I HAD PAID THE MONEY BUT CAN NOT DOWNLOAD UNTILL TODAY，SO  I  WANT  MY  MONEY  BACK

Ja 0 Nein

• 

  Permanently deleted user

  • 28. Januar 2022 01:24

  ORDER NOMBER 281xxxxxx，I HAD PAID THE MONEY BUT CAN NOT DOWNLOAD UNTILL TODAY，SO  I  WANT  MY  MONEY  BACK

  Ja 0 Nein
• 

  pascha45

  • 28. Januar 2022 06:22
  • Bearbeitet

  Hello 佳宏 房,

  For your security we have removed your personal data from your license.

  It is unfortunate that you cannot install your subscription.
  Here you can find instructions on how to get a refund:
  Request a refund for your Avira order – Official Avira Support | Knowledgebase & Customer Support | Avira

  You can initiate the refund yourself, we do not have access to your account nor do we have the authorization, only the owner of the subscription can do that.

  You are writing here in a publicly accessible forum, personal data can and may not be questioned or answered in this forum according to the Data protection GDPR. Questions about your license or payment processing can unfortunately only be handled by the support team via your customer account via email in accordance with GDPR. Thank you for your understanding.

  Please log in to your customer account, there you will find the subscriptions:

  • https://my.avira.com/en/dashboard/subscriptions/tabs/plans
  • or
  • https://support.avira.com/hc/en-us scroll down to Contact Avira

  Many greetings

  Ja 0 Nein
• 

  Permanently deleted user

  • 28. Januar 2022 06:37

  I  WANT MY MONEY  BACK

  Ja 0 Nein

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