Dennis Rees denhel@bigpond.net.au

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Permanently deleted user

• 6. Februar 2022 23:40

I paid my subscription over 3 months ago and have not received a download?

Ja 0 Nein

• 

  pascha45

  • 7. Februar 2022 05:57

  Hello Dennis,

  We have removed your email address for your security. Please never provide email addresses in a publicly accessible forum. 

  Log in with the email address you used to order your subscription. You have  2 email addresses stored in your Avira customer account. Each subscription purchased in the Avira online store is assigned to a customer account, which is always assigned to the email address used for the purchase and is automatically activated under this email address.

  
  When logged in with the correct email address, your subscription is displayed at https://my.avira.com/en/dashboard/subscriptions/tabs/plans
  and can be installed from there.
  If your subscription is not displayed there, your access data is not correct.

  If something is still unclear, please let us know, we are pleased to help.

  Many greetings

  Ja 0 Nein

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