Security tab has an orange dot next to it.

Beantwortet

Thomas Lea

• 13. Februar 2022 20:00

My security tab has an orange dot next to it which never leaves. I have gone through every option, every scan and done it all and it is still there. What am I missing?

 

what I have done;

 Virus scans - all 3.

Protection options - all on

Quarantine - all deleted. 

Software updates- all upto date.

Firewall - on 

 

Ja 0 Nein

• 

  pascha45

  • 14. Februar 2022 08:28
  • Bearbeitet

  Hello Thomas,

  You write:
  Protection options - all on

  Have you tried to open the 3 security options by clicking on the cogwheel?
  Did you check the software updater again?

  

  If the behavior does not change, it would be advisable to contact the support team.
  Unfortunately, we do not have access to your customer account or your installation here in the community, a publicly accessible forum. Thank you for your understanding.

  Premium customers with a valid license can contact the support team directly:

  • https://my.avira.com/en/dashboard/support/tabs/support 
  • or
  • https://support.avira.com/hc/en-us   scroll down to Contact Avira

  If anything is still unclear, please let us know, we will be pleased to help.

  Kind regards

  Ja 0 Nein

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