Find lost iPhone

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Robert Watts

• 16. Februar 2022 07:22

Hello

I have Avira Anti Theft installed on my iPhone and need to locate it. On my PC I have Avira Prime installed but can't find any feature to activate the Phone Search.

Thanks for your help.

Rob.

Ja 0 Nein

• 

  Mihai Mogos-Kirner

  • 21. Februar 2022 09:33

  Hello,

  I have the same issue, where can we find the Phone Search / Locate Phone etc. feature?

  Also, i have checked it in the Online Dashboard, but it does not sem to appear there as well.

  Thank you for you help,

  Mihai

  Ja 0 Nein
• 

  pascha45

  • 21. Februar 2022 12:54
  • Bearbeitet

  @    Mihai Mogos-Kirner

  Hello Mihai,

  We saw that you also contacted the support-team, created a ticket there and also got a response already.
  This should answer your question, otherwise please contact us again.

  Kind regards

  Ja 0 Nein
• 

  Robert Watts

  • 21. Februar 2022 13:17

  pascha45

  Hi Pascha,

  Did Mihai receive an answer from the support team? I haven't heard from anybody yet. Can you help?

  Best,

  Rob

  Ja 0 Nein
• 

  Miro Sz

  • 22. Februar 2022 21:25

  Hi,

  I´ve got the same question - how to find my iPhone with activated Avira Anti-Theft from my.avira.com?

  Miro

  Ja 0 Nein
• 

  pascha45

  • 23. Februar 2022 10:35

  
  @    Miro,

  Hello Miro,       

  Unfortunately, no iOS version was specified and no information about the Avira version.

  @  Robert,

  Hello Robert,

  You write that you have installed the Prime version. As a customer of the Premium products with a valid license, you can contact the support directly. They have your customer data, which we unfortunately do not have access to here.

  Without precise information about the installed OS with version and number, iOS with version number and the installed Avira version, it is difficult to get an idea.
  The following instructions were given for the Premium customer version with a valid license.

   Power on your iPhone and then open the Settings app. 
  2) Tap your name and choose Find My under Apple ID. 
  3) Select Find My iPhone and then turn on Find My iPhone.
   4) To see your device even when it's offline, turn on Find My network. 
  5) To have the location of your device sent to Apple when the battery is low, turn on Send Last Location.

  In addition, a response from support:

  icloud.com/find  and log in with your Apple ID and password. All of your devices will appear on a map. Tap All Devices at the top of the screen to view a list of all the devices that have Find My iPhone turned on and are linked to your Apple ID.

  Kind regards

  Ja 0 Nein
• 

  Robert Watts

  • 24. Februar 2022 08:24

  pascha45

  Many thanks for your help, it is much appreciated.

  Have a great day,

  Rob.

  Ja 0 Nein
• 

  pascha45

  • 24. Februar 2022 10:18

  Hello Robert,

  You are pleased. Thank you for your kind feedback.

  If anything is ever unclear, please let us know, you know the way to us.

  Kind regards

  Ja 0 Nein

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