Premium Account Cancellation

Abgeschlossen

Permanently deleted user

• 19. Februar 2022 13:43

Hi

I saw the report of the cancellation of the Avira license because the account of this anti virus was hacked from inside and I am asking you to cancel the renewal as soon as possible please

Ja 0 Nein

• 

  pascha45

  • 19. Februar 2022 14:26

  Hello Yuri,

  You are writing here in a publicly accessible forum, personal data can and may not be questioned or answered in this forum according to the Data protection GDPR. Questions about your license or payment processing can unfortunately only be handled by the support team via your customer account via email in accordance with GDPR. Thank you for your understanding.

  Unfortunately, we do not have access to your customer account, only the support team does.

  Here you can find instructions for cancellation:
  Cancel your Avira subscription renewal – Official Avira Support | Knowledgebase & Customer Support | Avira

  If something is still unclear, please let us know, we are pleased to help.

  Best regards and have a nice weekend

  Ja 0 Nein

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