avira subscription ref. 311xxxxxx activated on wrong email
Abgeschlossenthe email e-mail-address removed that was given at the time of purchase is no longer in use. The email to be used for activation is
re-mail-address removedef number of subscription is 311xxxxxx
thank yo for your prompt response and resolution else I am going to cancel and ask for full refund since I have not been using the product.
Use e-mail-adsressremoved for reply.
Regs
Alberto Gioanina
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Hello Alberto,
We have removed your personal data for your safety. Please never leave email addresses in a public forum.
Each subscription purchased in the Avira Online Shop is assigned to a customer account, which is always assigned to the email address used for the purchase and is automatically activated under this email address.
You are writing here in a publicly accessible forum, personal data can and may neither be questioned nor answered in this forum according to the Data protection GDPR. Questions about your licence or installation can unfortunately only be answered by the support team via your customer account by e-mail in accordance with the GDPR. Thank you for your understanding.
Premium customers with a valid licence can contact the support team directly from the customer account under "Support" in a GDPR-compliant manner.
Unfortunately, the community here does not have access to your customer account.Kind regards
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