cleveridge payt REF 322XXXXXX 1st March. I CANNOT UPDATE. SAYs LAST 14.4.2018. Input please

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Peta Jorgensen

• 27. April 2022 15:28

Ja 0 Nein

• 

  pascha45

  • 27. April 2022 19:25

  Hello Peta,

  We have removed your personal data for your security.

  Please log in to your customer account with the e-mail address with which you purchased your licence and the password you selected for this licence. This is particularly important if  2  email addresses are stored in the Avira customer account. Your licence will then be displayed at:
  https://my.avira.com/en/dashboard/subscriptions/tabs/plans

  If it is not displayed there, your access data is not correct.
  Each subscription purchased in the Avira online shop is assigned to a customer account, which is always assigned to the email address used for the purchase and is automatically activated under this email address.

  You are writing here in a publicly accessible forum, personal data can and may neither be questioned nor answered in this forum in accordance with the Data protection GDPR. Questions about your licence or payment processing can unfortunately only be dealt with by the support team via your customer account by e-mail in accordance with the GDPR. Thank you for your understanding.
  You have already been in contact with the support team. 

  Unfortunately, we here in the community do not have access to your customer account. If something is still unclear, you can contact the support team directly in your customer account under "Support". Many thanks for your understanding.

  Kind regards

  Ja 0 Nein

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