I ask for a refund due to the blocking of my account.

Abgeschlossen

Виктор Власов

• 9. Mai 2022 13:05

Annual subscription taken out of my credit card, but blocked due to government restrictions on exports  cannot access my account.

Due to the need to have a VPN to circumvent censorship, I will have to buy a VPN from another company.

 

 

Ja 0 Nein

• 

  pascha45

  • 9. Mai 2022 15:02

  Hello Виктор Власов,

  You are writing here in a publicly accessible forum, questions about the  license can unfortunately only be dealt with by the support team.
  Customers with a valid license can reach the support team directly under "Support" from their customer account in accordance with GDPR.

  You can also initiate a reversal at
  Cancel your Avira subscription renewal – Official Avira Support | Knowledgebase & Customer Support | Avira

  and here you will find the instructions for the refund:
  Request a refund for your Avira order – Official Avira Support | Knowledgebase & Customer Support | Avira

  If anything is still unclear, please let us know, we will be pleased to help.

  Many greetings

  Ja 0 Nein

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