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Hello Imran Ali,
You are writing here in a publicly accessible forum, unfortunately we do not have access to your customer account.Premium customers with a valid license can contact the support team directly from the customer account under "Support", also under
- https://my.avira.com/en/dashboard/support/tabs/support
- or
- https://support.avira.com/hc/en-us scroll down to Contact Avira
If anything is still unclear, please let us know, we will be pleased to help.
Best regards and have a nice weekend
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