Bought Prime 3xxxxxxx1
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Hi,
I bought prime, but cannot change location on VPN..
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Hello Andries,
For your security, we have removed your personal data regarding your license.
You are writing in a public forum, we do not have access to your account or your installation.
Without information about your installation, it is difficult for us to get a picture of your issue.
Premium customers with a valid license can contact the support team directly from their customer account under "Support", also under:
https://my.avira.com/en/dashboard/support/tabs/support
or
https://support.avira.com/hc/en-us scroll down to Contact AviraWith the data, which are stored there, your request can be processed by email in accordance with the GDPR. Thank you for your understanding.
If anything is still unclear, please let us know, we will be pleased to help.
Best regards
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Hello Andries,
You have unfortunately replied with a "no-reply" email. This is a notification email that only serves to inform you about a new comment in your post.
In addition, it is also described, it says:
"You are receiving this notification because you signed up for post updates.
Please do not reply to this message.
Email replies will not update the Help Center content."
The "no-reply" emails are immediately deleted and not included in the post.
This information will not be read. Please post questions or information only in the provided fields in your post. Thank you for your understanding.We cannot cancel your license here in the public forum, we are not authorized to do so and we do not have access to your data. Here you will find instructions:
Disable your Avira subscription renewal – Official Avira Support | Knowledgebase & Customer Support | AviraIf something is still unclear, please let us know, we will be pleased to help.
Kind regards
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