wrong e-mail address while purchasing

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Davide D'Ambrosio

• 25. Juni 2022 14:10

hello,

I made a mistake in writing my email address while purchasing

The payment was made and I have no license code

I read that you suggest entering the avira account and changing the email but how can I enter into an account which is registered with an email address that doesn't exist?

Who should I ask? I have the reciepe of the payment

 

best regards

Davide

Ja 0 Nein

• 

  pascha45

  • 25. Juni 2022 18:21

  Hello Davide,

  We have seen that you have also contacted the support-team and have already created a ticket there.
  You will receive further information from the support in your self-created ticket. Thank you for your understanding.

  If something is still unclear, please let us know, we will be pleased to help.

  Many greetings and have a nice weekend

  Ja 0 Nein

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