I do not remember subscribing to Antivirus Avira but my bank is saying that you have taken money from my account. I would like all the details you have about my account especially how and when I signed up. Please respond in ressonable time.
Abgeschlossen
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Hello Sharron,
It is understandable that you want information about the debit to your account.
Normally, the bank also provides information about the order for each debit. We do not have access to your Avira account or to any of your contract documents. This is only possible via the GDPR-compliant support by email.
You are writing here in a publicly accessible forum, personal data can and may neither be questioned nor answered in this forum according to the Data protection GDPR. Questions about the license or installation can only be answered by the support team via your customer account directly under "Support" by e-mail and GDPR-compliant. Thank you for your understanding.
All questions about the license can be answered by the support team, unfortunately not from here, a public forum. Many thanks for your understanding.
If something is still unclear, please let us know, we will be pleased to help.
Many greetings
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