Check for Updates Not Working

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William Ireland Woelk

• 21. Juli 2022 16:25

Ran a repair install, rebooted, still not updating. Installed a manual update, now it says my update status is 21 days old. Still will not update when icon is clicked in the GUI.

System Software: Windows 10 Pro 64-Bit, Windows built-in firewall, my PC connects to the Internet via a router and a cable modem. No VPN installed.

Is there an update library file I can delete if is corrupt to repair this issue?

I am retired on a pension and can no longer afford to pay for new software.

Thanks

Ja 0 Nein

• 

  pascha45

  • 22. Juli 2022 08:42

  Hello William,

  Have you already tried uninstalling the Avira programme, restarting it and then reinstalling it?

  Uninstallation of Avira for Windows – Official Avira Support | Knowledgebase & Customer Support | Avira

  Or a manual reinstallation according to these instructions:

  How do I perform a manual reinstallation of my Avira product? – Official Avira Support | Knowledgebase & Customer Support | Avira

  If anything is still unclear, please let us know, we will be pleased to help.

  Many greetings 

  Ja 0 Nein
• 

  pascha45

  • 25. Juli 2022 06:24

  Hello,

  You have unfortunately replied to a no-reply email, this is not stored in your post.
  We are pleased that the new version is now working again.

  Thank you for your feedback.

  If anything is ever unclear, please let us know. You know the way to us.

  Many greetings

  Ja 0 Nein

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