I can not swap my security to my new computer without the product key

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Ophelia Phelan

• 16. August 2022 19:05

I can not transfer my security to my new computer, I need my old product key. My old computer has crashed.  my email is the email address has been removed<  it was purchased with my Mastercard ending 0224.

Ja 0 Nein

• 

  pascha45

  • 15. September 2022 13:09

  Hello Ophelia Phelan,

  For your security, we have removed your email address. Please never leave it in the public forum.

  You have 2 e-mail addresses in your customer account. Please log in to your customer account with the e-mail address and the password you have chosen for this purpose, with which you previously purchased Avira.
  Once you have logged in correctly, your license will be displayed in your customer account at https://my.avira.com/en/dashboard/subscriptions/tabs/plans   and can be installed directly from there.

  A product key is no longer used, all products purchased in the Avira Shop can be downloaded and managed directly via the customer account.
  You can find illustrated instructions here:
  How do I transfer my still valid Avira license to a new computer? – Official Avira Support | Knowledgebase & Customer Support | Avira

  If anything is still unclear, please let us know, and we will be pleased to help.

  Best regards

  Ja 0 Nein

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