Note
It is not possible to upgrade from an earlier version than Avira Exchange Security 14 or from the Small Business version.
In this case, uninstall the existing version and install the new version without taking over the configuration.
If you require emails from quarantine, perform a manual backup of the quarantine.
Only valid for the Small Business Edition
Save the hbedv.key file from the path:
C:\Program Files\Avira\Avira Exchange Security\License
Upgrade
- Verify the current Avira Exchange Version
- Open the Avira Exchange Security user interface.
- Click in the left menu Avira Monitor > Server > Right mouse click on “Server-Name” > Properties.
- Check in the “Server Information” the current version.
- Set a configuration as subsequent take over
- Go to Policy-Configuration > Mail-Transport-Jobs > Right mouse click Scanning with Avira Scan Engine > Properties.
- Enable in the tab General the option “Add no subject extension“.
- Confirm and save the change.
- Start the Upgrade
- Download the required Installation package 64-bit version.
- Double-click the downloaded file.
- Select the installation language.
- Confirm the dialog to upgrade to the latest version.
- Follow the installation wizard to perform the upgrade.
- Verify the upgraded Avira Exchange Version
- Open the Avira Exchange Security user interface.
- Click in the left menu Avira Monitor > Server > Right mouse click on “Server-Name” > Properties.
- The upgraded Avira Exchange Security version should be displayed under “Server Information”.
- Verify the configuration take over
- Go to Policy-Configuration > Mail-Transport-Jobs > Right mouse click Scanning with Avira Scan Engine > Properties.
- The configuration was adopted if in the tab General the option “Add no subject extension “ is enabled.